Your place at the Museum We value diversity and believe we benefit from working in a place where everyone feels included and where the unique qualities and strengths inherent in a diverse workforce are combined. We welcome applications from persons who may identify as a member of one or more other equity seeking groups (for e.g. women, visible minorities, Indigenous peoples, persons with disabilities, 2SLGBTQIA+, religious or cultural minority).

You have a place at the Museum!

About the position Working with the Visitor Planning team, the host is responsible for providing excellent visitor experiences. This is achieved through offering high quality and welcoming services, communicating information about the museum offers, amenities and experiences, and utilizing the ticketing system for visitation and membership. In addition, the host is responsible for promoting Canadian Museum of Nature’s (CMN) offers that meet visitor needs and visitor satisfaction and is responsible for always ensuring robust cash management. The host is responsible for:

• Selling memberships and other museum products or services to visitors by using established sales techniques. • Promoting museum products or services in person and over the phone.

• Providing the best customer service possible to visitors, clients and members in person and over the phone (including events and during after-hours).

• Receiving/processing payments (for visitors, clients and member purchases).

• Performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers, and making deposits. • Collecting comments, observing and conducting surveys with visitors, clients and members.

• Contributing to team effort by attending meetings when required and performing other related duties Working at the museum means: • Contributing to an engaging mission as well as exciting projects and challenges

• An inclusive, friendly and safe work environment

• A competitive salary established by collective agreements

• Access to federal public service group insurance and pension plans